This is who the certificate is issued to and where it gets sent. Spelling matters — a released COA cannot be edited afterwards.
Individuals are welcome — just enter your full name. This appears exactly as typed on your certificate.
Your COA and your portal login are sent here. We cannot redeliver to a corrected address after release.
Sets your currency, your sales tax rate and what customs paperwork we prepare.
USD pricing is fixed, not converted daily — what you see is what you pay.
Canadian sales tax follows your address, not ours — a client in Ontario pays Ontario HST even though the laboratory is in Québec. This sets the correct rate.
Every sample takes a package. Add-ons attach on top — they are never sold on their own, which is why nothing here comes to less than $349.
Counted from the business day we receive and accession your sample, not from the day you order. Compendial sterility (USP <71>) always takes 14 calendar days and is never accelerated.
Sample Intake — Analytical Services
Canada & United States — you ship domestically
Your intake address is issued with your shipping label the moment payment clears.
Your label and packing slip are issued after payment. Address the parcel exactly as the label prints it — our company name is deliberately not on it, so nothing on the outside identifies the laboratory. Write your order number on the outside, and do not require a signature: signature-required shipments get held and cost you days.
Confirm how the certificate should be issued, then sign.
Double-check the spelling. This appears on every certificate from this order and cannot be changed after release.
Check it over. The next screen is our secure payment page — nothing is charged until you complete it there.